Books
Making the Business Case for Intelligent Content
Authored by Mark Lewis with Steve O’Sullivan of Caliper Content Services.
This upcoming book details which business goals can be addressed by intelligent content and provides a template and guidance for writing a business case for an intelligent content solution. You must prove the business case to executives so that you can purchase your solution and achieve those goals.
The methodology described in this book is used by Caliper Content Services to develop business cases that prove the value and ROI of the proposed intelligent content solution.
DITA Metrics 101
Authored by Mark Lewis of Caliper Content Services.
The methodology described in this book is used by Caliper Content Services to develop business cases that convince executives to purchase intelligent content solutions.
You’ve probably read articles or papers that proclaim the benefits of moving your content to DITA: accuracy, consistency, increased productivity, reduced authoring times, etc.
But you need to know by how much. How much savings? How much increased productivity? How much for YOUR project, YOUR content? Because yours is different from everyone else’s. What is your project going to cost with DITA and content reuse?
And if you’re currently using or recently implemented DITA, how do you track the success of the project?
DITA Metrics 101
Authored by Mark Lewis of Caliper Content Services.
The methodology described in this book is used by Caliper Content Services to develop business cases that convince executives to purchase intelligent content solutions.
You’ve probably read articles or papers that proclaim the benefits of moving your content to DITA: accuracy, consistency, increased productivity, reduced authoring times, etc.
But you need to know by how much. How much savings? How much increased productivity? How much for YOUR project, YOUR content? Because yours is different from everyone else’s. What is your project going to cost with DITA and content reuse?
And if you’re currently using or recently implemented DITA, how do you track the success of the project?
Contributing Author
DITA 101 Second Edition by The Rockley Group.
The Language of Content Strategy
The Language of Technical Comunication
Technical Reviewer
Managing Enterprise Content Second Edition
Intelligent Content: A Primer
Global Content Strategy: A Primer
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About Us
Caliper Content Services is an intelligent content consultancy.
We have 15+ years of experience solving content problems in a variety of industries: Financial, Life Sciences, Oil and Gas, Airlines, Government, Insurance, Sports and Curriculum.
Our Services
We take an engineering approach that is based on the best practices of software engineering developed over the past 30 years. We take this approach to design new content solutions, repair existing solutions, and design metrics and business cases.
What We Do
We work with organizations to identify goals that are not being met because of content problems.
Then we design intelligent content solutions and content strategies that solve those problems.